Help Desk Cavalry Blog

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Client Spotlight — Port of Kingston

port of kingstonThe Port of Kingston was founded in 1919 and is a government agency that serves the community with recreation and park services. Yet the port has its eye on the future, hoping to provide economic development opportunities in recreation, jobs, and manufacturing. We spoke with the director of the Port, Jim Pivarnik, who has worked in the port business for about twenty years, so when the opportunity arose for him to become the director of the Port of Kingston last year, he jumped at the chance. Over the years, Kingston has set its sights on growth. Compared to the rest of Kitsap County, the town is small. In order to grow significantly, the Port of Kingston and the rest of the local people are ......
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Technology Focus — Phishing Scams

fishing reel 1787081 1920Cybercrime is becoming more and more advanced every year, with new programs and technology available to hackers to access your systems and files.  One method is known as Phishing, a term coined in the mid nineties, has evolved through the age of social media and email into what we see today.  Every day, countless phishing emails are sent to victims all around the world, and seemingly innocuous Facebook posts are used to gather information from people.  Help Desk Cavalry has put together a list of 10 things to look for when trying to identify phishing scams, so read on and use this information to stay secure on the internet.   The URL is Mismatched.Phishing scams rely on y......
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Client Spotlight — Northern Asphalt

799Northern Asphalt opened in 2009 as a humble family-owned business launched from Sharon and Michael Meeker's living room. Although they started small, their dream of providing quality services to the local community spurred them on to be the successful company they are today. Prior to establishing Northern Asphalt, Michael, the owner, had worked in the industry for many years. With his experience and Sharon's design background, the two were able to build a brand that is now very recognizable in Kitsap County. By sticking to their business philosophy of remaining transparent, trustworthy, and honest with their clients, Northern Asphalt has been rewarded with high customer satisfaction, great&n......
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April 2017 Events

flower 722791 1920City of Poulsbo Easter Egg HuntApril 15, 2017                                                                                                             &......
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Employee Spotlight — Mallory Russell

Mallory RusselMallory Russell has been with Help Desk Cavalry since late February and has become an invaluable part of our family.  Mallory has been working with computers and programming since she was young, first as a hobby and then starting programming classes at Olympic College.  Her early professional experience revolved around customer service and retail positions involving technology, and is now one of Help Desk Cavalry’s best performing Service Technicians.  Mallory enjoys a good challenge and learning new things, and is well on her way to completing her bachelor’s degree in Software Development. Mallory spends her off time playing video games with her husband, creating applications......
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  • 2015 Year in Review--What Just Happened?

    What an incredible year 2015 was here at Help Desk Cavalry. We want to thank each and every one of you for being a part of our milestone year. During 2015, HDCav strategically increased personnel and its technology infrastructure to better support our clients. HDCav acquired Pro-Action I.T. based in Poulsbo and Bainbridge Island, and inherited their office in Poulsbo. Additional staff was added during the year including: Matt Hadlock, Luke Lucas, Brandon Hansen, Armand Cote, and Sarah Dennica Bingham. We hear that you are all enjoying working with them as much as we enjoy having them on our team. 

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