Help Desk Cavalry Blog

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Help Desk Recent Events

HDClogoA lot has happened in the past month at Help Desk Cavalry. With team members participating in new training, a promotion, and a new addition to the team, we have been fortunate to find increased productivity all around. The newest member of our team is Gayle Treanor. Though she has worked closely with Steve as an advisor and business partner the past several years, she is now able to take on an active role in everyday business and moves forward as VP of Client Experience. This is a pertinent position that will allow her to improve communication between clients and our team to create an open dialogue. Our senior engineer, Luke, has been promoted to Sales due to his penchant for helping clients......
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West Sound Business Expo

16265168 1897646963799279 8893692821473475956 nBusiness is booming in the West Sound and Help Desk Cavalry is one of them! This year, the Bremerton Chamber of Commerce is showcasing the latest and greatest in this year’s West Sound Business Expo—a must-see event that displays the best of new and ever-advancing companies, giving them the chance to highlight their work and products. We at Help Desk Cavalry are excited to announce that we will be setting up a booth to display our own services!   The West Sound Business Expo is an annual event that provides a chance for local businesses to motivate customers, connect with like-minded people, and broaden their business. Exhibitors, Help Desk Cavalry included, have been this opportunity t......
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Employee Spotlight — Gayle Treanor

IMG 7426As co-owner of Help Desk Cavalry, Gayle Treanor has been assisting Steve over the last several years as an advisor and business partner.  Gayle will now take a more active role in the day to day operations and has taken the role of VP of Client Experience in an effort to strengthen the bonds that we have with our current clients as well as assisting in the welcoming of new clients.  Gayle has many years of experience working with business customers and has developed top-notch communication skills learned as a teacher.  As VP of Client Experience, Gayle will be working to improve the lines of communication between our support team and our clients so that we may better assist th......
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February 2017 Events

16265168 1897646963799279 8893692821473475956 nWest Sound Business Expo Tuesday February 16 4pm — 7pmThe very purpose of the West Sound Business Expo is to inspire, connect, and grow businesses in our region and we want to show off how cutting-edge our exhibitors are in areas of technology, social media, and forward-thinking customer service practices.   Dance in the Name of Love FundraiserSunday February 192:00pm — 4:00pmIt's the 3rd annual Dance in the Name of Love fundraiser featuring various dance fitness instructors including teachers from Zumba and ReFit. You will receive two hours of exciting dance fitness and Rescue Freedom will receive the much needed funds to continue rescuing women and children who at this very moment th......
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Client Spotlight — Lighthouse Cove Property Management

Lighthouse CoveProperty management is an ever-evolving industry on which families across the country rely. These companies keep tenants satisfied and give homeowners peace of mind. Over 30% of households in the Kitsap County area are renters, and Lighthouse Cove Property Management has been a beacon of safety and security for many families over the years. For nineteen years, Lighthouse Cove has worked with single-family and multi-family rentals alike. After spending most of their time in an office off Clear Creek, the owner of the company for the last ten years, Chrysztyna Rowek, has moved the business to the current Silverdale location last March. The centralized location allows them to be highly accessi......
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  • 2015 Year in Review--What Just Happened?

    What an incredible year 2015 was here at Help Desk Cavalry. We want to thank each and every one of you for being a part of our milestone year. During 2015, HDCav strategically increased personnel and its technology infrastructure to better support our clients. HDCav acquired Pro-Action I.T. based in Poulsbo and Bainbridge Island, and inherited their office in Poulsbo. Additional staff was added during the year including: Matt Hadlock, Luke Lucas, Brandon Hansen, Armand Cote, and Sarah Dennica Bingham. We hear that you are all enjoying working with them as much as we enjoy having them on our team. 

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