Help Desk Cavalry Blog

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April 2017 Events

flower 722791 1920City of Poulsbo Easter Egg HuntApril 15, 2017                                                                                                             &......
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Employee Spotlight — Mallory Russell

Mallory RusselMallory Russell has been with Help Desk Cavalry since late February and has become an invaluable part of our family.  Mallory has been working with computers and programming since she was young, first as a hobby and then starting programming classes at Olympic College.  Her early professional experience revolved around customer service and retail positions involving technology, and is now one of Help Desk Cavalry’s best performing Service Technicians.  Mallory enjoys a good challenge and learning new things, and is well on her way to completing her bachelor’s degree in Software Development. Mallory spends her off time playing video games with her husband, creating applications......
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Technology Focus — Cybersecurity

ninja 1507457 1280  Cybersecurity Article – written by Mike Hamilton of Critical Informatics ( While data breaches at big companies like Target, Home Depot, and Sony get a lot of press, small businesses are also at risk. And because small companies don’t typically have the financial resources, technical support, or processes in place to lock down data as effectively as larger firms, they are arguably at greater risk. According to Symantec’s 2016 Internet Threat Report, which reported on cyber-attacks in 2015, 60 percent of targeted attacks were aimed at small and mid-size businesses.  Cybercriminals often look at attacking less-protected small companies as a gateway ......
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Featured Product — Webroot

webroot promo codes couponsHelp Desk Cavalry has recently migrated our managed service customers from Kaspersky Antivirus to Webroot. We thought we would take this opportunity to introduce this exciting new security software to our clients. A feature-rich endpoint protection solution amounts to nothing if it can’t deliver its key feature: malware prevention. Webroot’s SecureAnywhere Business Endpoint Protection is the first malware prevention technology to report on its own efficacy at detecting infections and stopping malware.  A major factor contributing to the efficacy of SecureAnywhere Business Endpoint Protection is its continuous infection monitoring, journaling, and auto-remediation. If it cannot immediat......
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Client Spotlight — Kitsap Garage Door

img logosubKitsap Garage Door is a family-owned, local company which brings garage door installation and repairs to residential clients and contractors in the surrounding area. Since opening in 1975, this small business now consists of a team of fourteen crew members, two sales representatives, and three office personnel. John Ramer, the president, took over for his father and strives to treat all employees, long-term and new, like the family they are. Amongst the integral staff is office manager, Chelsea Browning, who has been with them for thirteen years.   Since technology is a critical aspect of Kitsap Garage Door Co., keeping on top of the latest offerings has been important. Everything from ......
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  • 2015 Year in Review--What Just Happened?

    What an incredible year 2015 was here at Help Desk Cavalry. We want to thank each and every one of you for being a part of our milestone year. During 2015, HDCav strategically increased personnel and its technology infrastructure to better support our clients. HDCav acquired Pro-Action I.T. based in Poulsbo and Bainbridge Island, and inherited their office in Poulsbo. Additional staff was added during the year including: Matt Hadlock, Luke Lucas, Brandon Hansen, Armand Cote, and Sarah Dennica Bingham. We hear that you are all enjoying working with them as much as we enjoy having them on our team. Read More button

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