Help Desk Cavalry Blog

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February 2017 Events

16265168 1897646963799279 8893692821473475956 nWest Sound Business Expo Tuesday February 16 4pm — 7pmThe very purpose of the West Sound Business Expo is to inspire, connect, and grow businesses in our region and we want to show off how cutting-edge our exhibitors are in areas of technology, social media, and forward-thinking customer service practices.   Dance in the Name of Love FundraiserSunday February 192:00pm — 4:00pmIt's the 3rd annual Dance in the Name of Love fundraiser featuring various dance fitness instructors including teachers from Zumba and ReFit. You will receive two hours of exciting dance fitness and Rescue Freedom will receive the much needed funds to continue rescuing women and children who at this very moment th......
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Client Spotlight — Lighthouse Cove Property Management

Lighthouse CoveProperty management is an ever-evolving industry on which families across the country rely. These companies keep tenants satisfied and give homeowners peace of mind. Over 30% of households in the Kitsap County area are renters, and Lighthouse Cove Property Management has been a beacon of safety and security for many families over the years. For nineteen years, Lighthouse Cove has worked with single-family and multi-family rentals alike. After spending most of their time in an office off Clear Creek, the owner of the company for the last ten years, Chrysztyna Rowek, has moved the business to the current Silverdale location last March. The centralized location allows them to be highly accessi......
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Product Spotlight — Sophos Security

sophos.2jpg

sophos.2jpgSophos publishes on the website, “Secure your Network with complete antivirus, next-gen firewall, Wi-Fi, and web server protection with one appliance that’s insanely powerful and ridiculously simple.” Well, that sounds like a lot of hype, but we agree and our clients agree that their products stand up to their hype. Sophos is a multiple award winning security system that protects the security of your network, servers and end users. Security is in place for on premise, cloud and on mobile applications. We like Sophos because it shields users with antivirus protection, data encryption, and mobile control. Wherever they are, whatever they’re using, they’re protected.

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New for 2017!

HDC YearInReview

HDC YearInReview

Please help us know how we are doing! Your feedback is important to all of us here at Help Desk Cavalry. After your ticket has been completed, you will receive an email with a link attached to fill out a quick one-question survey regarding the ticket that was just worked. Please help us make your experience better!  We strive to be the best Information Technology provider in the Pacific Northwest!

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Employee Spotlight — Peter Santerre

Peter SanterrePeter Santerre is one of our Senior Project Engineers and has been working with Help Desk Cavalry since August of 2016.  He is responsible for implementing and configuring many of our client’s virtual and physical server environments.  Peter has had an interest in technology from a very young age and he followed that passion to earn a Computer Science degree from Gonzaga University in Spokane, WA.  Peter has worked in the Information Technology field for nearly 20 years at web-hosting, manufacturing, and education facilities.  He enjoys a good challenge and learning new things and has become an integral part of the Help Desk Cavalry team. In his off time Peter can be foun......
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  • 2015 Year in Review--What Just Happened?

    What an incredible year 2015 was here at Help Desk Cavalry. We want to thank each and every one of you for being a part of our milestone year. During 2015, HDCav strategically increased personnel and its technology infrastructure to better support our clients. HDCav acquired Pro-Action I.T. based in Poulsbo and Bainbridge Island, and inherited their office in Poulsbo. Additional staff was added during the year including: Matt Hadlock, Luke Lucas, Brandon Hansen, Armand Cote, and Sarah Dennica Bingham. We hear that you are all enjoying working with them as much as we enjoy having them on our team. 

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