Help Desk Cavalry Blog

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Featured Employee—Jerrod Pabarzs

JerrodPaberzs297xBorn and raised in Michigan, Jerrod moved here from Arizona in November 2013 to be our Service Coordinator, but his dedication to excellent customer service soon saw him promoted to Help Desk Manager. Jerrod’s primary focus as Help Desk Manager is to maintain a connection to our clients as a central point of contact for their issues and to keep our technicians informed of our client’s needs at a higher level.  In addition to being the Help Desk Manager, Jerrod is also our impromptu handyman, often fixing mechanical issues around the office.   Jerrod enjoys a good challenge and learning new things. When Jerrod is not in the office, you can find him working on cars, doing yard work......
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Help Desk Cavalry Workstations

Workstations188x175Help Desk Cavalry offers many different products to assist our clients in their day to day work, but none are more important than the desktop workstation.  The workstation is the center of productivity in the office and the technology that makes the biggest impact on the ability of employees to be effective.  Help Desk Cavalry standardizes on several types of workstation that can be configured to the specific needs of your company, from the small-but-mighty NUC to the full-sized Desktop Case.  All of HDCav's workstations are built from up-to-date and tested components that provide support for a minimum of two monitors, Intel i5 processors, Solid State Drives, and 8 Gigaby......
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Hardware as a Service

HaaSAre you burdened with underperforming computers, phones, and servers? Are the selection and the cost a little overwhelming? Technology makes things easier, yet technology costs money, and the lack of money tends to be at the root of every problem for businesses of all sizes. Help Desk Cavalry (HDCav) has been able to provide many local businesses with enterprise-level equipment as part of a monthly service known as “Hardware as a Service” (HaaS). Many small businesses spend their money on lower-quality equipment in an effort to keep their costs down and then pay extra to support that problematic equipment.  At HDCav, we provide our clients with our high-quality equipment and the servic......
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2016 Recent Activities (April)

423 Pacific Exterior smHelp Desk Cavalry welcomes A.L. Insurance Services! A.L. Insurance Services has recently signed on with us and we would like to welcome them to the family!  We look forward to working with them and helping their business grow.  Check out their website here. Help Desk Cavalry Completes construction on HQ Expansion HDCav has completed the construction on their headquarters expansion!  More space for employees, storage, and workbenches will allow us to more efficiently support our clients.  Our Project team has been busily upgrading our clients' networks and migrating some of them to Office 365 while they move into the new area but their momentum never falt......
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Upcoming Events May 2016

GreenDrinks163x66Bremerton Green Drinks for sustainability business-minded people ( Kitsap Business Forum: Kitsap Great Give is holding it's annual fundraiser for local charities on May 3rd!  Check out their website ( to choose from a list of local charities that you can sponsor to help improve the quality of life for people all around Kitsap County. Happy Mother's Day 2016! Help Desk Cavalry would like to wish all the mothers out there a Happy Mother's Day!   Scratch Day at WWU Center/OC-Poulsbo Scratch Day is a free coding event on May 14th at the Pou......
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  • 2015 Year in Review--What Just Happened?

    What an incredible year 2015 was here at Help Desk Cavalry. We want to thank each and every one of you for being a part of our milestone year. During 2015, HDCav strategically increased personnel and its technology infrastructure to better support our clients. HDCav acquired Pro-Action I.T. based in Poulsbo and Bainbridge Island, and inherited their office in Poulsbo. Additional staff was added during the year including: Matt Hadlock, Luke Lucas, Brandon Hansen, Armand Cote, and Sarah Dennica Bingham. We hear that you are all enjoying working with them as much as we enjoy having them on our team. Read More button

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423 Pacific Ave, Ste 301 
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